Peppermint Magazine Terms and Conditions

GENERAL TERMS AND CONDITIONS

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SUBSCRIPTIONS AND ORDERS 

• Payments on our website are taken by a secure third party payment gateway (Stripe and Paypal). Peppermint does not have access to your payment details.
• As of 23 December 2023, Peppermint offers three types of subscriptions: ‘Annual’ subscriptions (12 months, one-off payment, non-recurring), ‘Digital’ subscriptions (12 months, processed via our third party partner Zinio) and ‘Pay Per Issue’ subscriptions (which auto-renew every six months).
• Peppermint subscriptions begin with the next issue due out after the date of purchase. 
• Annual Subscriptions are for two quarterly issues delivered every six months. You will pay once only and the subscription will lapse at the end of the period (12 months). We do not provide refunds (partial or full) for any Annual Subscriptions cancelled before the end of the two-issue cycle or after the 14 day sign-up period. 
• Pay Per Issue subscriptions are paid six monthly (every six months). These are recurring (auto-renewing) subscriptions that will be automatically deducted at the end of each six-month cycle on your renewal date. By signing up to a Pay Per Issue Subscription, you are authorising the payment to be automatically deducted from your nominated payment details every six months. You can cancel your subscription at any time, and no further payments will be deducted. Pay Per Issue subscriptions are non-refundable. 
• Digital subscriptions are processed and managed by Zinio. We do not have access to any digital subscription information (personal or payment details). Please contact Zinio for assistance, cancellations or payment issues.
• Previous Auto-Renewing Annual Subscriptions were for four quarterly issues delivered every 12 months. These annual subscriptions were recurring (auto-renewing) subscriptions that were automatically deducted at the end of each four-issue cycle on your renewal date. By signing up to an Annual Subscription, you are authorising the payment to be automatically deducted from your nominated payment details every twelve (12) months. You can cancel your subscription at any time, and no further payments will be deducted. If your subscription has renewed and you wish to cancel, please contact us within 14 days of the renewal being processed, and the full payment will be refunded. We do not provide refunds (partial or full) for any annual subscriptions cancelled before the end of the four-issue cycle or after the 14 day renewal period. UPDATE: All auto-renewing subscriptions will be changed to our new 2024 (non-renewing) 12-Month subscriptions – these can be cancelled as per the terms above.
• Peppermint reserves the right to update our pricing when necessary.
• Delivery in Australia is via Australia Post. Unfortunately we are unable to provide tracking or control the amount of time it takes for delivery – it may take weeks for you to receive your subscription or order. Domestic and international subscriptions are dispatched from Sydney, Australia. Individual magazine orders are dispatched from Brisbane, Australia. International orders are especially slow at the moment – please bear this in mind when ordering or subscribing. 
• Please advise us of any changes to your mailing address as soon as possible by emailing subscribe@peppermintmag.com. Unfortunately we are unable to repost any magazines if details of your new delivery address are not advised prior to subscription cut-off date (found on the Subscribe page, in print and online).
• All prices on the Peppermint website are in Australian dollars.
• In these uncertain times, it is possible that there may be a situation where we won’t be able to provide you with the print magazine you have subscribed to. All efforts will be made to avoid this situation happening, however if this occurs, magazines will be supplied in digital form where possible, or future print issues will be offered as a substitute. Unfortunately we are not able to provide refunds.

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SOCIAL MEDIA

By interacting with our Peppermint social media platforms (Instagram, Facebook, Twitter, Pinterest, Youtube, LinkedIn etc), you agree to abide by our social media rules.

Peppermint appreciates, values and welcomes the opportunity to have thoughtful discussions and debates about complex issues, however in our experience we find that nuance and respect is often lost on social media platforms, especially amongst the comments sections. Also, as a publisher, we are legally liable for comments published on any of our platforms. Therefore we retain the right to close comments, delete, remove or hide the following types of posts or comments at our discretion that:

• Are disparaging in nature or include offensive, inflammatory, bullying, insulting or inappropriate commentary or content;
• Include profanity or are defamatory, abusive, unlawful, discriminatory, racist, hateful or demeaning;
• Contain threats or suggest violence or illegal behaviour;
• Contain spam, solicit or advertise external sites unrelated to Peppermint magazine;
• Endorse commercial products or services or seek to directly solicit donations;
• Contain disinformation and deliberately misleading or harmful content; 
• Include fraudulent, inaccurate, libellous or misleading information about Peppermint or other entities or individuals.  

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SEWING PATTERNS

Peppermint magazine provides downloadable sewing patterns on our website. By downloading these patterns, you agree to the following:

• Access to our free patterns is obtained by signing up to our sewing-related e-newsletter. By entering your email address you are agreeing to be contacted by Peppermint – albeit infrequently! – when we send out our sewing-specific e-newsletters. You can unsubscribe at any time by clicking the ‘unsubscribe here’ link at the bottom of these emails.
• Exclusive rights and copyright of any patterns remains with Peppermint;
• All Peppermint patterns are to be used for personal home use only;
• The pattern files cannot be copied, distributed or shared with others (physically or digitally), posted online or sold under any circumstances;
• The patterns are not permitted to be used for any commercial purpose – this includes any garments/items created using the patterns;  
• If you’d like to feature what you have made using the pattern on your website or social media (thank you!), we just ask that you please credit Peppermint, link to peppermintmag.com and the patternmaker and that you do not upload the pattern or instructions; 
• The patterns can be used for non-commercial, non-paid community sewing groups, but not for ticketed and paid-for sewing workshops;
• Please contact Peppermint if you’d like to find out about licensing fees for workshops.

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COMPETITIONS

Occasionally we may run or offer competitions or promotions through the Peppermint platforms. Your participation in any competitions is governed by (in addition to these Terms of Use) the specific terms and conditions relating to each competition and subject to any eligibility criteria described in those terms and conditions. Entry to competitions is not open to employees of Peppermint or competition partners, or close family members of Peppermint staff.

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DIGITAL NEWSLETTERS AND EMAILS

Our email newsletter can be accessed by completing the ‘join our mailing list’ form on our home page. We may also combine voluntarily provided and automatically collected personal information (definition below) to newsletter lists from actions such as (but not limited to) downloading free sewing patterns, projects or magazines, purchasing products or entering competitions. You can unsubscribe at any time by clicking the ‘unsubscribe here’ link at the bottom of these emails.

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PEPPERMINT MAGAZINE TERMS OF USE

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These Terms of Use govern your use of the website located at https://peppermintmag.com and any related services provided by Peppermint.

By accessing https://peppermintmag.com, you agree to abide by these Terms of Use and to comply with all applicable laws and regulations. If you do not agree with these Terms of Use, you are prohibited from using or accessing this website or using any other services provided by Peppermint.

We reserve the right to review and amend any of these Terms of Use at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Use will take effect immediately from the date of publication.

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CONTENT AND INTELLECTUAL PROPERTY RIGHTS 

The Peppermint website, magazine (both print and digital) and associated social media platforms contain copyrighted material and content which includes without limitation text, photos, videos, trademarks, digital material, graphics, music, sound, information and data. The entire contents of the Peppermint platforms are copyrighted under Australian copyright laws. Peppermint owns, or is licensed or approved to use by third parties, all intellectual property contained in this website, the print and digital magazine and all associated platforms.

You may not use, modify, mirror, rent, lease, sell, distribute or create derivative works based on the whole or any part of the Intellectual Property contained in this website or from the print or digital magazine without the express written consent of Peppermint. This means that you are unable to share entire (or sections of) stories, editorials, photos shoots or any content from the print or digital magazine or website without written permission from Peppermint.

LIMITATIONS OF USE

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

• Modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
• Remove any copyright or other proprietary notations from any materials and software on this website;
• Transfer the materials to another person or “mirror” the materials on any other server;
• Knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Peppermint provides;
• Use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
• Use this website or its associated services in violation of any applicable laws or regulations;
• Use this website in conjunction with sending unauthorised advertising or spam;
• Harvest, collect or gather user data without the user’s consent; or
• Use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

ACCURACY OF MATERIALS

While accuracy is of the utmost importance to us, we are unable to guarantee that this website does not contain content or information that is without errors, omissions or viruses. The materials appearing on our website are not comprehensive and are for general information purposes only. Peppermint Magazine does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website. 

ADVERTISERS AND EXTERNAL LINKS

Peppermint’s website and associated social media pages may include links to advertisers and partners. While we do our best to partner with relevant and appropriately aligned companies and individuals, Peppermint does not sponsor, endorse or approve of any material or products on linked sites. Peppermint also takes no responsibility for the content, maintenance of or privacy compliance by any linked website. By interacting with these external sites, you acknowledge and agree that Peppermint is not liable for any loss or claim you may have against any third party linked to from Peppermint.

TERMINATION

If you breach these terms and conditions, Peppermint may at its sole discretion, issue a warning to you, temporarily suspend your access to the site or any associated platforms or permanently prevent your access to all or part of the website.

LIABILITY AND INDEMNITY

In no event shall Peppermint or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Peppermint or an authorised representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

By accessing our website, you agree to indemnify and hold Peppermint, its directors, employees, agents and associated entities harmless from all claims, actions, damages, costs, losses and expenses including legal fees arising from or in connection with your use of our website and associated platforms.

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Peppermint Magazine Privacy Policy

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Your privacy is important to us. It is Peppermint’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://peppermintmag.com, and other sites we utilise and operate.

Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

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Information We Collect

Information we collect falls into one of two categories: ‘voluntarily provided’ information and ‘automatically collected’ information.

‘Voluntarily provided’ information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.

‘Automatically collected’ information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

• Operating System;
• Geo-location data.

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information – for example, when you subscribe to our newsletter, purchase products or when you contact us – which may include one or more of the following:

• Name;
• Email;
• Phone/mobile number;
• Home/mailing address.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

• Enter any of our competitions, contests and surveys;
• Purchase subscriptions, magazines, event tickets or other shop items;
• Sign up to receive updates from us via email or social media channels;
• Use a mobile device or web browser to access our content;
• Contact us via email, social media, or on any similar technologies;
• When you mention us on social media.

We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• To provide you with news, services, updates and specials;
• To deliver products and/or services to you;
• To run competitions and/or offer additional benefits to you.

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure and no one can guarantee absolute data security.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, or if you request it, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• Third-party service providers for the purpose of enabling them to provide their services including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators;
• Our employees, contractors, and/or related entities;
• Our existing or potential agents or business partners;
• Sponsors or partners of any competition or promotion we run;
• Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
• Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights;
• Third parties, including agents or sub-contractors who assist us in providing information, products, services, or direct marketing to you;
• Third parties to collect and process data;
• An entity that buys, or to which we transfer all or substantially all of our assets and business.

Third parties we currently use include:

• Google Analytics;
• CampaignMonitor;
• SendInBlue;
• Zoho;
• PayPal;
• Stripe;
• Capsule;
• WordPress (and relevant plugins).

Your Rights and Controlling Your Personal Information

Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.

Access: You may request details of the personal information that we hold about you.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example providing customer support), we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Use of Cookies

We use ‘cookies’ to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Please refer to our Cookie Policy for more information.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Additional Disclosures for Australian Privacy Act Compliance (AU)

International Transfers of Personal Information

Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You acknowledge that if any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Peppermint team – hello@peppermintmag.com

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Peppermint Magazine Cookie Policy

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We use cookies to help improve your experience of our website at https://peppermintmag.com. This cookie policy is part of Peppermint’s Privacy Policy. It covers the use of cookies between your device and our site.

We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.

If you don’t wish to accept cookies from us, you should instruct your browser to refuse cookies from https://peppermintmag.com. In such a case, we may be unable to provide you with some of your desired content and services.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself.

Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalise your content (e.g. advertising, language).

Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.

Cookies set by other sites and companies (i.e. third parties) are called third-party cookies. They can be used to track you on other websites that use the same third-party service.

TYPES OF COOKIES AND HOW WE USE THEM

Essential cookies

Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing. We may use essential cookies to enable certain functions on our website.

Performance cookies

Performance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first party) or by third-party services. They do not collect personal information about you. We may use performance cookies on our site.

Functionality cookies

Functionality cookies are used to collect information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customised, enhanced, or optimised content and services. These cookies may be set by the website you’re visiting (first party) or by third-party services. We may use functionality cookies for selected features on our site.

Targeting/advertising cookies

Targeting/advertising cookies help determine what promotional content is most relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We may use targeting/advertising cookies on our site.

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This policy was last updated in December 2023.